Baked Bros 100% Money-Back Guarantee
How does the Baked Bros money-back guarantee work?
Our money-back guarantee is one of a kind. This guarantee is through Baked Bros and does not fall back onto the dispensary or budtender, making it as easy as possible for the consumer as well as our dispensary partners. If customers keep their receipt, they can send a photo of it via email to Baked Bros through the contact us section on our website, and we will make sure to take care of them regardless of the issue that they have.
Issues can include product efficacy, wrong strain, taste, failure to treat the ailment that the consumer was looking to treat, etc. We can either give them another one of our products, or a refund if they are truly unsatisfied. If they request an exchange, we will either provide the dispensary with a product for the exchange or credit the dispensary back on the product cost on your next order. All of this will be communicated to the dispensary beforehand as well once a message is received so there is no miscommunication.
Keep in mind that our guarantee even applies to issues post-consumption. We do this as a good grace to patients and recreational consumers to ensure that people have access to trying a product that could work wonders for them without having to risk breaking the bank!